3 ; Global settings for call queues
4 ; (none exist currently)
8 ; Default settings for queues (currently unused)
15 ; Music sets which musiconhold applies for this particular
20 ; An announcement may be specified which is played for the member as
21 ; soon as they answer a call, typically to indicate to them which queue
22 ; this call should be answered as, so that agents or members who are
23 ; listening to more than one queue can differentiated how they should
26 ;announce = queue-markq
28 ; A context may be specified, in which if the user types a SINGLE
29 ; digit extension while they are in the queue, they will be taken out
30 ; of the queue and sent to that extension in this context.
34 ; How long do we let the phone ring before we consider this a timeout...
38 ; How long do we wait before trying all the members again?
42 ; Maximum number of people waiting in the queue (0 for unlimited)
46 ; Each member of this call queue is listed on a separate line in
47 ; the form technology/dialstring
54 ;member => Agent/@1 ; Any agent in group 1
55 ;member => Agent/:1 ; Any agent in group 1, wait for first.