Log hold time and talktime in queue_log when blind transfers are made by queue membe...
authorBJ Weschke <bweschke@btwtech.com>
Wed, 3 May 2006 20:31:58 +0000 (20:31 +0000)
committerBJ Weschke <bweschke@btwtech.com>
Wed, 3 May 2006 20:31:58 +0000 (20:31 +0000)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@24565 65c4cc65-6c06-0410-ace0-fbb531ad65f3

apps/app_queue.c
doc/queuelog.txt

index 5aec6b9..3123427 100644 (file)
@@ -2314,7 +2314,8 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
                bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
 
                if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
-                       ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context);
+                       ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld", 
+                                         qe->chan->exten, qe->chan->context, (long)(callstart - qe->start), (long)(time(NULL) - callstart));
                } else if (qe->chan->_softhangup) {
                        ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld",
                                      (long)(callstart - qe->start), (long)(time(NULL) - callstart));
index 72cc7c2..aa6365e 100644 (file)
@@ -80,7 +80,12 @@ SYSCOMPAT
 A call was answered by an agent, but the call was dropped because the 
 channels were not compatible.
 
-TRANSFER(extension,context)
+TRANSFER(extension|context|holdtime|calltime)
 Caller was transferred to a different extension.  Context and extension
-are recorded.
+are recorded. The caller's hold time and the length of the call are both
+recorded. PLEASE remember that transfers performed by SIP UA's by way
+of a reinvite may not always be caught by Asterisk and trigger off this
+event. The only way to be 100% sure that you will get this event when
+a transfer is performed by a queue member is to use the built-in transfer
+functionality of Asterisk.