"1" for that group. If GROUP_COUNT returns 1, then the busy()
is returned without actually trying to dial the agent.
-
+================ Pre Acknowledgement Message
+
+If you would like to have a pre acknowledge message with option to reject the message
+you can use the following dialplan Macro as a base with the 'M' dial argument.
+
+[macro-screen]
+exten=>s,1,Wait(.25)
+exten=>s,2,Read(ACCEPT|screen-callee-options|1)
+exten=>s,3,Gotoif($[${ACCEPT} = 1] ?50)
+exten=>s,4,Gotoif($[${ACCEPT} = 2] ?30)
+exten=>s,5,Gotoif($[${ACCEPT} = 3] ?40)
+exten=>s,6,Gotoif($[${ACCEPT} = 4] ?30:30)
+exten=>s,30,Set(MACRO_RESULT=CONTINUE)
+exten=>s,40,Read(TEXTEN|custom/screen-exten|)
+exten=>s,41,Gotoif($[${LEN(${TEXTEN})} = 3]?42:45)
+exten=>s,42,Set(MACRO_RESULT=GOTO:from-internal^${TEXTEN}^1)
+exten=>s,45,Gotoif($[${TEXTEN} = 0] ?46:4)
+exten=>s,46,Set(MACRO_RESULT=CONTINUE)
+exten=>s,50,Playback(after-the-tone)
+exten=>s,51,Playback(connected)
+exten=>s,52,Playback(beep)
================ Caveats