* \author Mark Spencer <markster@digium.com>
*
* \arg Config in \ref Config_qu queues.conf
- *
+ *
* \par Development notes
* \note 2004-11-25: Persistent Dynamic Members added by:
* NetNation Communications (www.netnation.com)
* Kevin Lindsay <kevinl@netnation.com>
- *
+ *
* Each dynamic agent in each queue is now stored in the astdb.
* When asterisk is restarted, each agent will be automatically
* readded into their recorded queues. This feature can be
* configured with the 'persistent_members=<1|0>' setting in the
* '[general]' category in queues.conf. The default is on.
- *
+ *
* \note 2004-06-04: Priorities in queues added by inAccess Networks (work funded by Hellas On Line (HOL) www.hol.gr).
*
* \note These features added by David C. Troy <dave@toad.net>:
" 'h' -- allow callee to hang up by hitting *.\n"
" 'H' -- allow caller to hang up by hitting *.\n"
" 'n' -- no retries on the timeout; will exit this application and \n"
-" go to the next step.\n"
+" go to the next step.\n"
" 'r' -- ring instead of playing MOH\n"
" 't' -- allow the called user transfer the calling user\n"
" 'T' -- to allow the calling user to transfer the call.\n"
QUEUE_FULL = 6,
};
-const struct {
+const struct {
enum queue_result id;
char *text;
} queue_results[] = {
LOCAL_USER_DECL;
struct queue_ent {
- struct call_queue *parent; /*!< What queue is our parent */
- char moh[80]; /*!< Name of musiconhold to be used */
- char announce[80]; /*!< Announcement to play for member when call is answered */
- char context[AST_MAX_CONTEXT]; /*!< Context when user exits queue */
- char digits[AST_MAX_EXTENSION]; /*!< Digits entered while in queue */
- int pos; /*!< Where we are in the queue */
- int prio; /*!< Our priority */
- int last_pos_said; /*!< Last position we told the user */
- time_t last_periodic_announce_time; /*!< The last time we played a periodic announcement */
- int last_periodic_announce_sound; /* The last periodic announcement we made */
- time_t last_pos; /*!< Last time we told the user their position */
- int opos; /*!< Where we started in the queue */
- int handled; /*!< Whether our call was handled */
- int max_penalty; /*!< Limit the members that can take this call to this penalty or lower */
- time_t start; /*!< When we started holding */
- time_t expire; /*!< When this entry should expire (time out of queue) */
- struct ast_channel *chan; /*!< Our channel */
- struct queue_ent *next; /*!< The next queue entry */
+ struct call_queue *parent; /*!< What queue is our parent */
+ char moh[80]; /*!< Name of musiconhold to be used */
+ char announce[80]; /*!< Announcement to play for member when call is answered */
+ char context[AST_MAX_CONTEXT]; /*!< Context when user exits queue */
+ char digits[AST_MAX_EXTENSION]; /*!< Digits entered while in queue */
+ int pos; /*!< Where we are in the queue */
+ int prio; /*!< Our priority */
+ int last_pos_said; /*!< Last position we told the user */
+ time_t last_periodic_announce_time; /*!< The last time we played a periodic announcement */
+ int last_periodic_announce_sound; /*!< The last periodic announcement we made */
+ time_t last_pos; /*!< Last time we told the user their position */
+ int opos; /*!< Where we started in the queue */
+ int handled; /*!< Whether our call was handled */
+ int max_penalty; /*!< Limit the members that can take this call to this penalty or lower */
+ time_t start; /*!< When we started holding */
+ time_t expire; /*!< When this entry should expire (time out of queue) */
+ struct ast_channel *chan; /*!< Our channel */
+ struct queue_ent *next; /*!< The next queue entry */
};
struct member {
- char interface[80]; /*!< Technology/Location */
- int penalty; /*!< Are we a last resort? */
- int calls; /*!< Number of calls serviced by this member */
- int dynamic; /*!< Are we dynamically added? */
- int status; /*!< Status of queue member */
- int paused; /*!< Are we paused (not accepting calls)? */
- time_t lastcall; /*!< When last successful call was hungup */
- unsigned int dead:1; /*!< Used to detect members deleted in realtime */
- unsigned int delme:1; /*!< Flag to delete entry on reload */
- struct member *next; /*!< Next member */
+ char interface[80]; /*!< Technology/Location */
+ int penalty; /*!< Are we a last resort? */
+ int calls; /*!< Number of calls serviced by this member */
+ int dynamic; /*!< Are we dynamically added? */
+ int status; /*!< Status of queue member */
+ int paused; /*!< Are we paused (not accepting calls)? */
+ time_t lastcall; /*!< When last successful call was hungup */
+ unsigned int dead:1; /*!< Used to detect members deleted in realtime */
+ unsigned int delme:1; /*!< Flag to delete entry on reload */
+ struct member *next; /*!< Next member */
};
struct member_interface {
struct call_queue {
ast_mutex_t lock;
- char name[80]; /*!< Name */
- char moh[80]; /*!< Music On Hold class to be used */
- char announce[80]; /*!< Announcement to play when call is answered */
- char context[AST_MAX_CONTEXT]; /*!< Exit context */
+ char name[80]; /*!< Name */
+ char moh[80]; /*!< Music On Hold class to be used */
+ char announce[80]; /*!< Announcement to play when call is answered */
+ char context[AST_MAX_CONTEXT]; /*!< Exit context */
unsigned int monjoin:1;
unsigned int dead:1;
unsigned int joinempty:2;
unsigned int strategy:3;
unsigned int maskmemberstatus:1;
unsigned int realtime:1;
- int announcefrequency; /*!< How often to announce their position */
- int periodicannouncefrequency; /*!< How often to play periodic announcement */
- int roundingseconds; /*!< How many seconds do we round to? */
- int holdtime; /*!< Current avg holdtime, based on recursive boxcar filter */
- int callscompleted; /*!< Number of queue calls completed */
- int callsabandoned; /*!< Number of queue calls abandoned */
- int servicelevel; /*!< seconds setting for servicelevel*/
- int callscompletedinsl; /*!< Number of calls answered with servicelevel*/
- char monfmt[8]; /*!< Format to use when recording calls */
- int montype; /*!< Monitor type Monitor vs. MixMonitor */
- char sound_next[80]; /*!< Sound file: "Your call is now first in line" (def. queue-youarenext) */
- char sound_thereare[80]; /*!< Sound file: "There are currently" (def. queue-thereare) */
- char sound_calls[80]; /*!< Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)*/
- char sound_holdtime[80]; /*!< Sound file: "The current estimated total holdtime is" (def. queue-holdtime) */
- char sound_minutes[80]; /*!< Sound file: "minutes." (def. queue-minutes) */
- char sound_lessthan[80]; /*!< Sound file: "less-than" (def. queue-lessthan) */
- char sound_seconds[80]; /*!< Sound file: "seconds." (def. queue-seconds) */
- char sound_thanks[80]; /*!< Sound file: "Thank you for your patience." (def. queue-thankyou) */
- char sound_reporthold[80]; /*!< Sound file: "Hold time" (def. queue-reporthold) */
- char sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS][80];/* Sound files: Custom announce, no default */
-
- int count; /*!< How many entries */
- int maxlen; /*!< Max number of entries */
- int wrapuptime; /*!< Wrapup Time */
-
- int retry; /*!< Retry calling everyone after this amount of time */
- int timeout; /*!< How long to wait for an answer */
- int weight; /*!< Respective weight */
- int autopause; /*!< Auto pause queue members if they fail to answer */
+ int announcefrequency; /*!< How often to announce their position */
+ int periodicannouncefrequency; /*!< How often to play periodic announcement */
+ int roundingseconds; /*!< How many seconds do we round to? */
+ int holdtime; /*!< Current avg holdtime, based on recursive boxcar filter */
+ int callscompleted; /*!< Number of queue calls completed */
+ int callsabandoned; /*!< Number of queue calls abandoned */
+ int servicelevel; /*!< seconds setting for servicelevel*/
+ int callscompletedinsl; /*!< Number of calls answered with servicelevel*/
+ char monfmt[8]; /*!< Format to use when recording calls */
+ int montype; /*!< Monitor type Monitor vs. MixMonitor */
+ char sound_next[80]; /*!< Sound file: "Your call is now first in line" (def. queue-youarenext) */
+ char sound_thereare[80]; /*!< Sound file: "There are currently" (def. queue-thereare) */
+ char sound_calls[80]; /*!< Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)*/
+ char sound_holdtime[80]; /*!< Sound file: "The current estimated total holdtime is" (def. queue-holdtime) */
+ char sound_minutes[80]; /*!< Sound file: "minutes." (def. queue-minutes) */
+ char sound_lessthan[80]; /*!< Sound file: "less-than" (def. queue-lessthan) */
+ char sound_seconds[80]; /*!< Sound file: "seconds." (def. queue-seconds) */
+ char sound_thanks[80]; /*!< Sound file: "Thank you for your patience." (def. queue-thankyou) */
+ char sound_reporthold[80]; /*!< Sound file: "Hold time" (def. queue-reporthold) */
+ char sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS][80];/*!< Sound files: Custom announce, no default */
+
+ int count; /*!< How many entries */
+ int maxlen; /*!< Max number of entries */
+ int wrapuptime; /*!< Wrapup Time */
+
+ int retry; /*!< Retry calling everyone after this amount of time */
+ int timeout; /*!< How long to wait for an answer */
+ int weight; /*!< Respective weight */
+ int autopause; /*!< Auto pause queue members if they fail to answer */
/* Queue strategy things */
- int rrpos; /*!< Round Robin - position */
- int memberdelay; /*!< Seconds to delay connecting member to caller */
- int autofill; /*!< Ignore the head call status and ring an available agent */
+ int rrpos; /*!< Round Robin - position */
+ int memberdelay; /*!< Seconds to delay connecting member to caller */
+ int autofill; /*!< Ignore the head call status and ring an available agent */
- struct member *members; /*!< Head of the list of members */
- struct queue_ent *head; /*!< Head of the list of callers */
- AST_LIST_ENTRY(call_queue) list; /*!< Next call queue */
+ struct member *members; /*!< Head of the list of members */
+ struct queue_ent *head; /*!< Head of the list of callers */
+ AST_LIST_ENTRY(call_queue) list; /*!< Next call queue */
};
static AST_LIST_HEAD_STATIC(queues, call_queue);
AST_LIST_LOCK(&interfaces);
AST_LIST_TRAVERSE(&interfaces, curint, list) {
if (!strcasecmp(curint->interface, sc->dev))
- break;
+ break;
}
AST_LIST_UNLOCK(&interfaces);
ast_log(LOG_DEBUG, "Device '%s/%s' changed to state '%d' (%s) but we don't care because they're not a member of any queue.\n", technology, loc, sc->state, devstate2str(sc->state));
free(sc);
return NULL;
- }
+ }
if (option_debug)
ast_log(LOG_DEBUG, "Device '%s/%s' changed to state '%d' (%s)\n", technology, loc, sc->state, devstate2str(sc->state));
continue;
manager_event(EVENT_FLAG_AGENT, "QueueMemberStatus",
- "Queue: %s\r\n"
- "Location: %s\r\n"
- "Membership: %s\r\n"
- "Penalty: %d\r\n"
- "CallsTaken: %d\r\n"
- "LastCall: %d\r\n"
- "Status: %d\r\n"
- "Paused: %d\r\n",
- q->name, cur->interface, cur->dynamic ? "dynamic" : "static",
- cur->penalty, cur->calls, (int)cur->lastcall, cur->status, cur->paused);
+ "Queue: %s\r\n"
+ "Location: %s\r\n"
+ "Membership: %s\r\n"
+ "Penalty: %d\r\n"
+ "CallsTaken: %d\r\n"
+ "LastCall: %d\r\n"
+ "Status: %d\r\n"
+ "Paused: %d\r\n",
+ q->name, cur->interface, cur->dynamic ? "dynamic" : "static",
+ cur->penalty, cur->calls, (int)cur->lastcall, cur->status, cur->paused);
}
}
ast_mutex_unlock(&q->lock);
q->wrapuptime = 0;
}
-static int add_to_interfaces(char *interface)
+static int add_to_interfaces(char *interface)
{
struct member_interface *curint;
AST_LIST_LOCK(&interfaces);
AST_LIST_TRAVERSE(&interfaces, curint, list) {
if (!strcasecmp(curint->interface, interface))
- break;
+ break;
}
if (curint) {
AST_LIST_TRAVERSE_SAFE_END;
AST_LIST_UNLOCK(&interfaces);
- return 0;
+ return 0;
}
static void clear_and_free_interfaces(void)
we will not see any effect on use_weight until next reload. */
} else if (!strcasecmp(param, "timeoutrestart")) {
q->timeoutrestart = ast_true(val);
- } else if(failunknown) {
+ } else if (failunknown) {
if (linenum >= 0) {
ast_log(LOG_WARNING, "Unknown keyword in queue '%s': %s at line %d of queues.conf\n",
q->name, param, linenum);
/* Find the member, or the place to put a new one. */
for (m = q->members, prev_m = NULL;
- m && strcmp(m->interface, interface);
- prev_m = m, m = m->next);
+ m && strcmp(m->interface, interface);
+ prev_m = m, m = m->next);
/* Create a new one if not found, else update penalty */
if (!m) {
q->members = next;
remove_from_interfaces(curm->interface);
free(curm);
- } else
+ } else
prev = curm;
}
}
*reason = QUEUE_FULL;
else {
/* There's space for us, put us at the right position inside
- * the queue.
+ * the queue.
* Take into account the priority of the calling user */
inserted = 0;
prev = NULL;
ast_copy_string(qe->context, q->context, sizeof(qe->context));
q->count++;
res = 0;
- manager_event(EVENT_FLAG_CALL, "Join",
- "Channel: %s\r\nCallerID: %s\r\nCallerIDName: %s\r\nQueue: %s\r\nPosition: %d\r\nCount: %d\r\nUniqueid: %s\r\n",
- qe->chan->name,
- S_OR(qe->chan->cid.cid_num, "unknown"), /* XXX somewhere else it is <unknown> */
- S_OR(qe->chan->cid.cid_name, "unknown"),
- q->name, qe->pos, q->count, qe->chan->uniqueid );
+ manager_event(EVENT_FLAG_CALL, "Join",
+ "Channel: %s\r\nCallerID: %s\r\nCallerIDName: %s\r\nQueue: %s\r\nPosition: %d\r\nCount: %d\r\nUniqueid: %s\r\n",
+ qe->chan->name,
+ S_OR(qe->chan->cid.cid_num, "unknown"), /* XXX somewhere else it is <unknown> */
+ S_OR(qe->chan->cid.cid_name, "unknown"),
+ q->name, qe->pos, q->count, qe->chan->uniqueid );
if (option_debug)
ast_log(LOG_DEBUG, "Queue '%s' Join, Channel '%s', Position '%d'\n", q->name, qe->chan->name, qe->pos );
}
return 0;
}
- /* If there's no context to goto, short-circuit */
+ /* If there's no context to goto, short-circuit */
if (ast_strlen_zero(qe->context))
return 0;
/* If the hold time is >1 min, if it's enabled, and if it's not
supposed to be only once and we have already said it, say it */
if ((avgholdmins+avgholdsecs) > 0 && (qe->parent->announceholdtime) &&
- (!(qe->parent->announceholdtime == ANNOUNCEHOLDTIME_ONCE) && qe->last_pos)) {
+ (!(qe->parent->announceholdtime == ANNOUNCEHOLDTIME_ONCE) && qe->last_pos)) {
res = play_file(qe->chan, qe->parent->sound_holdtime);
if (res && valid_exit(qe, res))
goto playout;
}
- posout:
+posout:
if (option_verbose > 2)
ast_verbose(VERBOSE_PREFIX_3 "Told %s in %s their queue position (which was %d)\n",
- qe->chan->name, qe->parent->name, qe->pos);
+ qe->chan->name, qe->parent->name, qe->pos);
res = play_file(qe->chan, qe->parent->sound_thanks);
if (res && !valid_exit(qe, res))
res = 0;
- playout:
+playout:
/* Set our last_pos indicators */
- qe->last_pos = now;
+ qe->last_pos = now;
qe->last_pos_said = qe->pos;
/* Don't restart music on hold if we're about to exit the caller from the queue */
cur->status = status;
if (!q->maskmemberstatus) {
manager_event(EVENT_FLAG_AGENT, "QueueMemberStatus",
- "Queue: %s\r\n"
- "Location: %s\r\n"
- "Membership: %s\r\n"
- "Penalty: %d\r\n"
- "CallsTaken: %d\r\n"
- "LastCall: %d\r\n"
- "Status: %d\r\n"
- "Paused: %d\r\n",
- q->name, cur->interface, cur->dynamic ? "dynamic" : "static",
- cur->penalty, cur->calls, (int)cur->lastcall, cur->status, cur->paused);
+ "Queue: %s\r\n"
+ "Location: %s\r\n"
+ "Membership: %s\r\n"
+ "Penalty: %d\r\n"
+ "CallsTaken: %d\r\n"
+ "LastCall: %d\r\n"
+ "Status: %d\r\n"
+ "Paused: %d\r\n",
+ q->name, cur->interface, cur->dynamic ? "dynamic" : "static",
+ cur->penalty, cur->calls, (int)cur->lastcall, cur->status, cur->paused);
}
}
ast_mutex_unlock(&q->lock);
* to solve deadlock */
AST_LIST_TRAVERSE(&queues, q, list) {
if (q == rq) /* don't check myself, could deadlock */
- continue;
+ continue;
ast_mutex_lock(&q->lock);
if (q->count && q->members) {
for (mem = q->members; mem; mem = mem->next) {
}
}
ast_mutex_unlock(&q->lock);
- if (found)
+ if (found)
break;
}
return found;
update_dial_status(qe->parent, tmp->member, status);
(*busies)++;
return 0;
- } else if (status != tmp->oldstatus)
+ } else if (status != tmp->oldstatus)
update_dial_status(qe->parent, tmp->member, status);
tmp->chan->appl = "AppQueue";
for (cur = outgoing; cur; cur = cur->q_next) {
if (cur->stillgoing && /* Not already done */
- !cur->chan && /* Isn't already going */
- (!best || cur->metric < best->metric)) { /* We haven't found one yet, or it's better */
+ !cur->chan && /* Isn't already going */
+ (!best || cur->metric < best->metric)) { /* We haven't found one yet, or it's better */
best = cur;
}
}
{
ast_mutex_lock(&qe->parent->lock);
manager_event(EVENT_FLAG_AGENT, "QueueCallerAbandon",
- "Queue: %s\r\n"
- "Uniqueid: %s\r\n"
- "Position: %d\r\n"
- "OriginalPosition: %d\r\n"
- "HoldTime: %d\r\n",
- qe->parent->name, qe->chan->uniqueid, qe->pos, qe->opos, (int)(time(NULL) - qe->start));
+ "Queue: %s\r\n"
+ "Uniqueid: %s\r\n"
+ "Position: %d\r\n"
+ "OriginalPosition: %d\r\n"
+ "HoldTime: %d\r\n",
+ qe->parent->name, qe->chan->uniqueid, qe->pos, qe->opos, (int)(time(NULL) - qe->start));
qe->parent->callsabandoned++;
ast_mutex_unlock(&qe->parent->lock);
ast_verbose( VERBOSE_PREFIX_3 "Failed to pause Queue Member %s in queue %s!\n", membername, qe->parent->name);
}
}
- return;
-}
+ return;
+}
#define AST_MAX_WATCHERS 256
starttime = (long) time(NULL);
- while(*to && !peer) {
+ while (*to && !peer) {
int numlines, retry, pos = 1;
struct ast_channel *watchers[AST_MAX_WATCHERS];
watchers[0] = in;
numlines++;
}
if (pos > 1 /* found */ || !stillgoing /* nobody listening */ ||
- (qe->parent->strategy != QUEUE_STRATEGY_RINGALL) /* ring would not be delivered */)
+ (qe->parent->strategy != QUEUE_STRATEGY_RINGALL) /* ring would not be delivered */)
break;
/* On "ringall" strategy we only move to the next penalty level
when *all* ringing phones are done in the current penalty level */
ast_verbose(VERBOSE_PREFIX_3 "Now forwarding %s to '%s/%s' (thanks to %s)\n", in->name, tech, stuff, o->chan->name);
/* Setup parameters */
o->chan = ast_request(tech, in->nativeformats, stuff, &status);
- if (status != o->oldstatus)
+ if (status != o->oldstatus)
update_dial_status(qe->parent, o->member, status);
if (!o->chan) {
ast_log(LOG_NOTICE, "Unable to create local channel for call forward to '%s/%s'\n", tech, stuff);
free(o->chan->cid.cid_ani);
o->chan->cid.cid_ani = ast_strdup(in->cid.cid_ani);
}
- if (o->chan->cid.cid_rdnis)
+ if (o->chan->cid.cid_rdnis)
free(o->chan->cid.cid_rdnis);
o->chan->cid.cid_rdnis = ast_strdup(S_OR(in->macroexten, in->exten));
if (ast_call(o->chan, tmpchan, 0)) {
f = ast_read(winner);
if (f) {
if (f->frametype == AST_FRAME_CONTROL) {
- switch(f->subclass) {
+ switch (f->subclass) {
case AST_CONTROL_ANSWER:
/* This is our guy if someone answered. */
if (!peer) {
}
ast_frfree(f);
}
- if (!*to)
+ if (!*to)
rna(orig, qe, on);
}
/* Make a position announcement, if enabled */
if (qe->parent->announcefrequency && !ringing &&
- (res = say_position(qe)))
+ (res = say_position(qe)))
break;
/* Make a periodic announcement, if enabled */
if (qe->parent->periodicannouncefrequency && !ringing &&
- (res = say_periodic_announcement(qe)))
+ (res = say_periodic_announcement(qe)))
break;
/* Wait a second before checking again */
be sure it's still valid */
ast_mutex_lock(&q->lock);
cur = q->members;
- while(cur) {
+ while (cur) {
if (member == cur) {
time(&cur->lastcall);
cur->calls++;
}
/* Hold the lock while we setup the outgoing calls */
- if (use_weight)
+ if (use_weight)
AST_LIST_LOCK(&queues);
ast_mutex_lock(&qe->parent->lock);
if (option_debug)
- ast_log(LOG_DEBUG, "%s is trying to call a queue member.\n",
+ ast_log(LOG_DEBUG, "%s is trying to call a queue member.\n",
qe->chan->name);
ast_copy_string(queuename, qe->parent->name, sizeof(queuename));
cur = qe->parent->members;
if (!tmp) {
ast_mutex_unlock(&qe->parent->lock);
- if (use_weight)
+ if (use_weight)
AST_LIST_UNLOCK(&queues);
goto out;
}
/* Special case: If we ring everyone, go ahead and ring them, otherwise
just calculate their metric for the appropriate strategy */
if (!calc_metric(qe->parent, cur, x++, qe, tmp)) {
- /* Put them in the list of outgoing thingies... We're ready now.
+ /* Put them in the list of outgoing thingies... We're ready now.
XXX If we're forcibly removed, these outgoing calls won't get
hung up XXX */
tmp->q_next = outgoing;
to = (qe->parent->timeout) ? qe->parent->timeout * 1000 : -1;
ring_one(qe, outgoing, &numbusies);
ast_mutex_unlock(&qe->parent->lock);
- if (use_weight)
+ if (use_weight)
AST_LIST_UNLOCK(&queues);
lpeer = wait_for_answer(qe, outgoing, &to, &digit, numbusies, ast_test_flag(&(bridge_config.features_caller), AST_FEATURE_DISCONNECT));
ast_mutex_lock(&qe->parent->lock);
ast_log(LOG_DEBUG, "%s: Nobody answered.\n", qe->chan->name);
} else { /* peer is valid */
/* Ah ha! Someone answered within the desired timeframe. Of course after this
- we will always return with -1 so that it is hung up properly after the
+ we will always return with -1 so that it is hung up properly after the
conversation. */
qe->handled++;
if (!strcmp(qe->chan->tech->type, "Zap"))
if (holdtime < 2) {
play_file(peer, qe->parent->sound_lessthan);
ast_say_number(peer, 2, AST_DIGIT_ANY, peer->language, NULL);
- } else
+ } else
ast_say_number(peer, holdtime, AST_DIGIT_ANY, peer->language, NULL);
play_file(peer, qe->parent->sound_minutes);
}
which = peer;
if (monitorfilename)
ast_monitor_start(which, qe->parent->monfmt, monitorfilename, 1 );
- else if (qe->chan->cdr)
+ else if (qe->chan->cdr)
ast_monitor_start(which, qe->parent->monfmt, qe->chan->cdr->uniqueid, 1 );
else {
/* Last ditch effort -- no CDR, make up something */
if (!monitorfilename) {
if (qe->chan->cdr)
ast_copy_string(tmpid, qe->chan->cdr->uniqueid, sizeof(tmpid)-1);
- else
+ else
snprintf(tmpid, sizeof(tmpid), "chan-%lx", ast_random());
} else {
ast_copy_string(tmpid2, monitorfilename, sizeof(tmpid2)-1);
memset(meid, 0, sizeof(meid));
pbx_substitute_variables_helper(qe->chan, meid2, meid, sizeof(meid) - 1);
- }
+ }
snprintf(tmpid2, sizeof(tmpid2)-1, "%s.%s", tmpid, qe->parent->monfmt);
}
if (mixmonapp) {
- if (!ast_strlen_zero(monitor_exec) && !ast_strlen_zero(monitor_options))
+ if (!ast_strlen_zero(monitor_exec) && !ast_strlen_zero(monitor_options))
snprintf(mixmonargs, sizeof(mixmonargs)-1, "%s|b%s|%s", tmpid2, monitor_options, monitor_exec);
- else
+ else
snprintf(mixmonargs, sizeof(mixmonargs)-1, "%s|b%s", tmpid2, monitor_options);
if (option_debug)
}
/* Drop out of the queue at this point, to prepare for next caller */
leave_queue(qe);
- if (!ast_strlen_zero(url) && ast_channel_supports_html(peer)) {
+ if (!ast_strlen_zero(url) && ast_channel_supports_html(peer)) {
if (option_debug)
- ast_log(LOG_DEBUG, "app_queue: sendurl=%s.\n", url);
- ast_channel_sendurl(peer, url);
- }
+ ast_log(LOG_DEBUG, "app_queue: sendurl=%s.\n", url);
+ ast_channel_sendurl(peer, url);
+ }
if (qe->parent->setinterfacevar)
pbx_builtin_setvar_helper(qe->chan, "MEMBERINTERFACE", member->interface);
if (!ast_strlen_zero(agi)) {
if (app) {
agiexec = ast_strdupa(agi);
ret = pbx_exec(qe->chan, app, agiexec);
- } else
+ } else
ast_log(LOG_WARNING, "Asked to execute an AGI on this channel, but could not find application (agi)!\n");
}
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "CONNECT", "%ld|%s", (long)time(NULL) - qe->start, peer->uniqueid);
bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
- ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld",
- qe->chan->exten, qe->chan->context, (long) (callstart - qe->start),
- (long) (time(NULL) - callstart));
+ ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld",
+ qe->chan->exten, qe->chan->context, (long) (callstart - qe->start),
+ (long) (time(NULL) - callstart));
} else if (qe->chan->_softhangup) {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld",
- (long) (callstart - qe->start), (long) (time(NULL) - callstart));
+ (long) (callstart - qe->start), (long) (time(NULL) - callstart));
if (qe->parent->eventwhencalled)
manager_event(EVENT_FLAG_AGENT, "AgentComplete",
"Queue: %s\r\n"
qe->parent->eventwhencalled == QUEUE_EVENT_VARIABLES ? vars2manager(qe->chan, vars, sizeof(vars)) : "");
} else {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETEAGENT", "%ld|%ld",
- (long) (callstart - qe->start), (long) (time(NULL) - callstart));
+ (long) (callstart - qe->start), (long) (time(NULL) - callstart));
if (qe->parent->eventwhencalled)
manager_event(EVENT_FLAG_AGENT, "AgentComplete",
"Queue: %s\r\n"
continue;
res = snprintf(value + value_len, sizeof(value) - value_len, "%s;%d;%d%s",
- cur_member->interface, cur_member->penalty, cur_member->paused,
- cur_member->next ? "|" : "");
+ cur_member->interface, cur_member->penalty, cur_member->paused,
+ cur_member->next ? "|" : "");
if (res != strlen(value + value_len)) {
ast_log(LOG_WARNING, "Could not create persistent member string, out of space\n");
break;
}
}
manager_event(EVENT_FLAG_AGENT, "QueueMemberRemoved",
- "Queue: %s\r\n"
- "Location: %s\r\n",
- q->name, last_member->interface);
+ "Queue: %s\r\n"
+ "Location: %s\r\n",
+ q->name, last_member->interface);
free(last_member);
if (queue_persistent_members)
new_member->next = q->members;
q->members = new_member;
manager_event(EVENT_FLAG_AGENT, "QueueMemberAdded",
- "Queue: %s\r\n"
- "Location: %s\r\n"
- "Membership: %s\r\n"
- "Penalty: %d\r\n"
- "CallsTaken: %d\r\n"
- "LastCall: %d\r\n"
- "Status: %d\r\n"
- "Paused: %d\r\n",
- q->name, new_member->interface, new_member->dynamic ? "dynamic" : "static",
- new_member->penalty, new_member->calls, (int) new_member->lastcall,
- new_member->status, new_member->paused);
+ "Queue: %s\r\n"
+ "Location: %s\r\n"
+ "Membership: %s\r\n"
+ "Penalty: %d\r\n"
+ "CallsTaken: %d\r\n"
+ "LastCall: %d\r\n"
+ "Status: %d\r\n"
+ "Paused: %d\r\n",
+ q->name, new_member->interface, new_member->dynamic ? "dynamic" : "static",
+ new_member->penalty, new_member->calls, (int) new_member->lastcall,
+ new_member->status, new_member->paused);
if (dump)
dump_queue_members(q);
break;
case RES_EXISTS:
ast_log(LOG_DEBUG, "Unable to remove interface '%s' from queue '%s': Not there\n", args.interface, args.queuename);
- if (priority_jump || ast_opt_priority_jumping)
+ if (priority_jump || ast_opt_priority_jumping)
ast_goto_if_exists(chan, chan->context, chan->exten, chan->priority + 101);
pbx_builtin_setvar_helper(chan, "RQMSTATUS", "NOTINQUEUE");
res = 0;
break;
case RES_EXISTS:
ast_log(LOG_WARNING, "Unable to add interface '%s' to queue '%s': Already there\n", args.interface, args.queuename);
- if (priority_jump || ast_opt_priority_jumping)
+ if (priority_jump || ast_opt_priority_jumping)
ast_goto_if_exists(chan, chan->context, chan->exten, chan->priority + 101);
pbx_builtin_setvar_helper(chan, "AQMSTATUS", "MEMBERALREADY");
res = 0;
int go_on = 0;
char *parse;
AST_DECLARE_APP_ARGS(args,
- AST_APP_ARG(queuename);
- AST_APP_ARG(options);
- AST_APP_ARG(url);
- AST_APP_ARG(announceoverride);
- AST_APP_ARG(queuetimeoutstr);
- AST_APP_ARG(agi);
+ AST_APP_ARG(queuename);
+ AST_APP_ARG(options);
+ AST_APP_ARG(url);
+ AST_APP_ARG(announceoverride);
+ AST_APP_ARG(queuetimeoutstr);
+ AST_APP_ARG(agi);
);
/* Our queue entry */
struct queue_ent qe;
if (args.options && (strchr(args.options, 'r')))
ringing = 1;
- if (option_debug)
+ if (option_debug)
ast_log(LOG_DEBUG, "queue: %s, options: %s, url: %s, announce: %s, expires: %ld, priority: %d\n",
args.queuename, args.options, args.url, args.announceoverride, (long)qe.expire, prio);
qe.last_periodic_announce_sound = 0;
if (!join_queue(args.queuename, &qe, &reason)) {
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ENTERQUEUE", "%s|%s", S_OR(args.url, ""),
- S_OR(chan->cid.cid_num, ""));
+ S_OR(chan->cid.cid_num, ""));
check_turns:
if (ringing) {
ast_indicate(chan, AST_CONTROL_RINGING);
/* Record this abandoned call */
record_abandoned(&qe);
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld",
- qe.pos, qe.opos, (long) time(NULL) - qe.start);
+ qe.pos, qe.opos, (long) time(NULL) - qe.start);
if (option_verbose > 2) {
ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s while waiting their turn\n", args.queuename);
}
res = -1;
break;
}
- if (!res)
+ if (!res)
break;
if (valid_exit(&qe, res)) {
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%s|%d", qe.digits, qe.pos);
if (makeannouncement) {
/* Make a position announcement, if enabled */
if (qe.parent->announcefrequency && !ringing &&
- (res = say_position(&qe))) {
- ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%s|%d", qe.digits, qe.pos);
+ (res = say_position(&qe))) {
+ ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%s|%d", qe.digits, qe.pos);
break;
}
/* Make a periodic announcement, if enabled */
if (qe.parent->periodicannouncefrequency && !ringing &&
- (res = say_periodic_announcement(&qe))) {
+ (res = say_periodic_announcement(&qe))) {
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%c|%d", res, qe.pos);
break;
}
if (!qe.handled) {
record_abandoned(&qe);
ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON",
- "%d|%d|%ld", qe.pos, qe.opos,
- (long) time(NULL) - qe.start);
+ "%d|%d|%ld", qe.pos, qe.opos,
+ (long) time(NULL) - qe.start);
}
} else if (valid_exit(&qe, res)) {
- ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY",
- "%s|%d", qe.digits, qe.pos);
+ ast_queue_log(args.queuename, chan->uniqueid, "NONE", "EXITWITHKEY",
+ "%s|%d", qe.digits, qe.pos);
}
break;
}
res = 0;
break;
}
- /* Since this is a priority queue and
+ /* Since this is a priority queue and
* it is not sure that we are still at the head
* of the queue, go and check for our turn again.
*/
.name = "QUEUE_WAITING_COUNT",
.synopsis = "Count number of calls currently waiting in a queue",
.syntax = "QUEUE_WAITING_COUNT(<queuename>)",
- .desc =
+ .desc =
"Returns the number of callers currently waiting in the specified queue.\n",
.read = queue_function_queuewaitingcount,
};
sl = 100 * ((float) q->callscompletedinsl / (float) q->callscompleted);
if (s)
astman_append(s, "%-12.12s has %d calls (max %s) in '%s' strategy (%ds holdtime), W:%d, C:%d, A:%d, SL:%2.1f%% within %ds%s",
- q->name, q->count, max_buf, int2strat(q->strategy), q->holdtime, q->weight,
- q->callscompleted, q->callsabandoned,sl,q->servicelevel, term);
+ q->name, q->count, max_buf, int2strat(q->strategy), q->holdtime, q->weight,
+ q->callscompleted, q->callsabandoned,sl,q->servicelevel, term);
else
ast_cli(fd, "%-12.12s has %d calls (max %s) in '%s' strategy (%ds holdtime), W:%d, C:%d, A:%d, SL:%2.1f%% within %ds%s",
q->name, q->count, max_buf, int2strat(q->strategy), q->holdtime, q->weight, q->callscompleted, q->callsabandoned,sl,q->servicelevel, term);
ast_build_string(&max, &max_left, " (%s)", devstate2str(mem->status));
if (mem->calls) {
ast_build_string(&max, &max_left, " has taken %d calls (last was %ld secs ago)",
- mem->calls, (long) (time(NULL) - mem->lastcall));
+ mem->calls, (long) (time(NULL) - mem->lastcall));
} else
ast_build_string(&max, &max_left, " has taken no calls yet");
if (s)
for (qe = q->head; qe; qe = qe->next) {
if (s)
astman_append(s, " %d. %s (wait: %ld:%2.2ld, prio: %d)%s",
- pos++, qe->chan->name, (long) (now - qe->start) / 60,
- (long) (now - qe->start) % 60, qe->prio, term);
+ pos++, qe->chan->name, (long) (now - qe->start) / 60,
+ (long) (now - qe->start) % 60, qe->prio, term);
else
ast_cli(fd, " %d. %s (wait: %ld:%2.2ld, prio: %d)%s", pos++,
qe->chan->name, (long) (now - qe->start) / 60,
return ret;
}
-/*!\brief callback to display queues status in manager
- \addtogroup Group_AMI
+/*!\brief callback to display queues status in manager
+ \addtogroup Group_AMI
*/
static int manager_queues_show( struct mansession *s, struct message *m )
{
astman_append(s, "\r\n\r\n"); /* Properly terminate Manager output */
return RESULT_SUCCESS;
-}
+}
/* Dump queue status */
static int manager_queues_status( struct mansession *s, struct message *m )
if (q->callscompleted > 0)
sl = 100 * ((float) q->callscompletedinsl / (float) q->callscompleted);
astman_append(s, "Event: QueueParams\r\n"
- "Queue: %s\r\n"
- "Max: %d\r\n"
- "Calls: %d\r\n"
- "Holdtime: %d\r\n"
- "Completed: %d\r\n"
- "Abandoned: %d\r\n"
- "ServiceLevel: %d\r\n"
- "ServicelevelPerf: %2.1f\r\n"
- "Weight: %d\r\n"
- "%s"
- "\r\n",
- q->name, q->maxlen, q->count, q->holdtime, q->callscompleted,
- q->callsabandoned, q->servicelevel, sl, q->weight, idText);
+ "Queue: %s\r\n"
+ "Max: %d\r\n"
+ "Calls: %d\r\n"
+ "Holdtime: %d\r\n"
+ "Completed: %d\r\n"
+ "Abandoned: %d\r\n"
+ "ServiceLevel: %d\r\n"
+ "ServicelevelPerf: %2.1f\r\n"
+ "Weight: %d\r\n"
+ "%s"
+ "\r\n",
+ q->name, q->maxlen, q->count, q->holdtime, q->callscompleted,
+ q->callsabandoned, q->servicelevel, sl, q->weight, idText);
/* List Queue Members */
for (mem = q->members; mem; mem = mem->next) {
if (ast_strlen_zero(memberfilter) || !strcmp(mem->interface, memberfilter)) {
astman_append(s, "Event: QueueMember\r\n"
- "Queue: %s\r\n"
- "Location: %s\r\n"
- "Membership: %s\r\n"
- "Penalty: %d\r\n"
- "CallsTaken: %d\r\n"
- "LastCall: %d\r\n"
- "Status: %d\r\n"
- "Paused: %d\r\n"
- "%s"
- "\r\n",
- q->name, mem->interface, mem->dynamic ? "dynamic" : "static",
- mem->penalty, mem->calls, (int)mem->lastcall, mem->status, mem->paused, idText);
+ "Queue: %s\r\n"
+ "Location: %s\r\n"
+ "Membership: %s\r\n"
+ "Penalty: %d\r\n"
+ "CallsTaken: %d\r\n"
+ "LastCall: %d\r\n"
+ "Status: %d\r\n"
+ "Paused: %d\r\n"
+ "%s"
+ "\r\n",
+ q->name, mem->interface, mem->dynamic ? "dynamic" : "static",
+ mem->penalty, mem->calls, (int)mem->lastcall, mem->status, mem->paused, idText);
}
}
/* List Queue Entries */
pos = 1;
for (qe = q->head; qe; qe = qe->next) {
astman_append(s, "Event: QueueEntry\r\n"
- "Queue: %s\r\n"
- "Position: %d\r\n"
- "Channel: %s\r\n"
- "CallerID: %s\r\n"
- "CallerIDName: %s\r\n"
- "Wait: %ld\r\n"
- "%s"
- "\r\n",
- q->name, pos++, qe->chan->name,
- S_OR(qe->chan->cid.cid_num, "unknown"),
- S_OR(qe->chan->cid.cid_name, "unknown"),
- (long) (now - qe->start), idText);
+ "Queue: %s\r\n"
+ "Position: %d\r\n"
+ "Channel: %s\r\n"
+ "CallerID: %s\r\n"
+ "CallerIDName: %s\r\n"
+ "Wait: %ld\r\n"
+ "%s"
+ "\r\n",
+ q->name, pos++, qe->chan->name,
+ S_OR(qe->chan->cid.cid_num, "unknown"),
+ S_OR(qe->chan->cid.cid_name, "unknown"),
+ (long) (now - qe->start), idText);
}
}
ast_mutex_unlock(&q->lock);
}
astman_append(s,
- "Event: QueueStatusComplete\r\n"
- "%s"
- "\r\n",idText);
+ "Event: QueueStatusComplete\r\n"
+ "%s"
+ "\r\n",idText);
AST_LIST_UNLOCK(&queues);
return NULL;
}
-static char show_queues_usage[] =
+static char show_queues_usage[] =
"Usage: show queues\n"
" Provides summary information on call queues.\n";
static struct ast_cli_entry cli_show_queues = {
- { "show", "queues", NULL }, queues_show,
+ { "show", "queues", NULL }, queues_show,
"Show status of queues", show_queues_usage, NULL };
-static char show_queue_usage[] =
+static char show_queue_usage[] =
"Usage: show queue\n"
" Provides summary information on a specified queue.\n";
static struct ast_cli_entry cli_show_queue = {
- { "show", "queue", NULL }, queue_show,
+ { "show", "queue", NULL }, queue_show,
"Show status of a specified queue", show_queue_usage, complete_queue };
static char aqm_cmd_usage[] =
projects / asterisk/asterisk.git / commitdiff